Just Blaze proudly accepts returns for any products received damaged. All product returns must be accompanied by their sales receipt and must be in new / unused condition. Just Blaze requests that you email us prior to any returns at info@JustBlazePHX.com describing the damage and the returned item. Return shipping is the responsibility of the Purchaser. All returns are for store credit in the amount of the purchased item and returns have no cash value. Return Shipping Address: Just Blaze in care of "Returns" 1001 E. Camelback Rd. Phoenix, Arizona 85014 For further information regarding our return policy, please feel free to contact us at: 602-252-4228.